What are Your Shipping Policies?

We ship to all U.S. and Canadian street addresses via UPS and FedEx. This includes AK, HI, PR, and other U.S. territories.

We DO NOT ship to post office boxes, nor can we ship outside of the U.S. and Canada.

We ship by FedEx Ground or UPS Ground in the U.S. and FedEx International Ground or UPS Standard in Canada, unless otherwise requested at the time of checkout (other methods do cost more and menus can be heavy). Time in transit will vary by distance from our shipping locations in New Jersey.

Payment of customs fees and/or tariffs into Canada are the responsibility of the customer and are generally collected by UPS or FedEx prior to delivery. Delays caused by CBSA are uncommon but do occur and are beyond the control of The Menu Shoppe, FedEx, or UPS.

Note that payment for an expedited shipping service has no impact on production times, only on the time the items take to be shipped from our factory to you.

Shipping Damage: In the unlikely event that a shipment arrives damaged, do not unpack your boxes! You must take photos of the damage in the condition it was in upon arrival. To file a shipping damage claim, email us at sales@menushoppe.com with your order number and photos of the damage with a brief description. FedEx or UPS will send a representative to review your claim.