When can I expect my order?

IN STOCK items are generally marked as such and ship within 1-3 business days from our Georgia warehouse (in some cases, orders are fulfilled from distribution centers, all in the US).

MADE TO ORDER items, whether personalized or not, generally take ten to fifteen business days to produce in our New Jersey factory. If your order contains an art imprint, this time starts once your art proof has been sent to you and approved.  This usually take 2-5 business days. Note that some items ship faster (like sewn-edge menu covers which take about 10 days) and some materials take longer (allow for 4 weeks for genuine leather and cork or for any item with a metal embossed logo design).

We ship by UPS Ground, unless otherwise requested at time of checkout (other methods do cost more and menus can be heavy).. Time in transit will vary by distance from our shipping location. Customs fees into Canada are the responsibility of the customer and are generally collected by UPS at delivery. Delays caused by CBSA are uncommon but do occur and are beyond the control of The Menu Shoppe, Inc. or UPS. We do not ship outside of the US and Canada or to post office boxes.